PERSONAL DATA PROCESSING AND PRIVACY POLICY
Confidentiality rules-policy and conditions, the current principles of which are stated below, apply to the protection, confidentiality, processing-use, communications and other issues of information on the website.
The protection of your personal information and your security during payment is very important to us. Therefore, with the importance and awareness of protecting your information meticulously, we recommend you to use the 3D Secure system when making your payments by credit card. The information required to make the payment (Example: Credit card number) is not stored by NİHAN ÖZİŞÇİ WOOFIE ORGANICS. This information is transferred by you to the bank with which we have a contract, without an intermediary. All your personal information is 256 bit encrypted with the SSL Secure system, which is the internet security standard. In this way, it is prevented that your information is captured by unwanted persons or institutions in any way during their circulation on the internet. NİHAN ÖZİŞÇİ WOOFİE ORGANICS requests the following personal information for the performance of the sales contract in order to provide better and higher quality service to its customers. The personal information requested from our customers is necessary in order to serve you, our Customers, and this information of all our customers, without exception, is strictly confidential and protected under strict security measures. However, the storage, use and processing of our customer information is partially necessary for the smooth progress of our business process.
When you buy the product, you will be asked to provide your name, surname, ID number, address, telephone, e-mail address, order information, buyer information, buyer notes, delivery person information, credit card information.
Your information, which will be processed based on the legal reason for the performance of the contract, will only be used for the purposes stated below;
• For the purpose of identity verification and registration,
• In order to process your orders and manage your account, to carry out commercial activities and to ensure their continuity,
• For the purpose of informing about the service processes received,
• For the purpose of delivery/return of orders,
• In order to resolve complaints about orders,
• In order to provide technical service,
• For the purpose of sending electronic messages to inform you about new products, campaigns and promotions, provided that you give your prior consent,
• In order to make statistics about your transactions and to create linked lists, to bring together commercial statistics and analysis,
• For the purpose of researching and developing our products, services and personal choices,
• Software, enterprise resource planning, reporting, marketing etc. To perform functions such as
• For the purpose of giving promotions and gifts,
• In order to carry out the necessary quality, confidentiality and standard audits,
• For the purpose of fulfilling the requirements determined by laws and regulations (tax legislation, legislation on the protection of consumers, legislation on the law of obligations, legislation on commercial law, customs legislation, legislation on electronic communication, etc.),
• In order to fulfill the obligations related to e-invoice, e-archive and e-dispatch,
• In order to fulfill the demands of public institutions and organizations as required or mandated by legal regulations,
• In order to fulfill the legal obligations specified in the KVKK,
In accordance with the mandatory provisions of the laws, it is essential to keep the information of real persons accurate and up-to-date. For this reason, it may be requested to update your personal information at certain time intervals. Only you can access all the information you enter into the system and only you can change the information. NİHAN ÖZİŞÇİ WOOFİE ORGANICS cannot under any circumstances be held responsible for the false information submitted by you.
Provided that your processed personal data is limited to mandatory information;
• With service providers in order to process your orders, manage your account, carry out commercial activities and ensure their continuity,
• With logistics and cargo companies for the delivery/return of orders,
• Software, enterprise resource planning, reporting, marketing, etc. with suppliers and solution partners in order to perform functions such as
• With banks and payment intermediary systems companies for the purpose of performing payment/collection services,
• With audit firms and information security firms in order to carry out the necessary quality, confidentiality and standard audits,
• NİHAN ÖZİŞÇİ With companies that provide cloud computing services in accordance with the information technologies used by WOOFIE ORGANICS,
• NiHAN ÖZİŞÇİ With the relevant suppliers and business partners in terms of the operability and reliability of the information systems used by WOOFIE ORGANICS,
With the relevant audit firms, private integrator firms, independent audit firms, customs firms, financial advisor/accounting firms, law firms, in order to fulfill our obligations pursuant to the provisions of the legislation and to audit our commercial activities,
• To relevant business partners and suppliers for the purpose of giving promotions and gifts,
• NİHAN ÖZİŞÇİ with the partners/shareholders of WOOFIE ORGANICS,
• With public institutions and organizations in order to fulfill legal requirements and/or fulfill the demands of official authorities.
In cases where express consent is required by law, it can be transferred by obtaining explicit consent (except for cases where express consent is not required by law) and within the framework of the conditions determined by law.
NİHAN ÖZİŞÇİ WOOFİE ORGANICS will keep the personal information of its customers for the above purposes as long as the commercial relationship continues. NİHAN ÖZİŞÇİ WOOFİE ORGANICS is obliged to keep the data for 10 years according to the Turkish Commercial Code after the commercial relationship has ended. After the deadline, your personal data will be deleted, destroyed and/or anonymized in accordance with the Personal Data Retention and Disposal Policy during the first destruction period. The customer may at any time withdraw the consent given to the processing of his personal data, subject to the conditions in paragraph 2 of article 5 of the relevant law and excluding data that must be processed by law.
Within the scope of KVKK, you have the following rights regarding your personal data;
• Learning whether personal data is processed,
• Demanding information on personal data if it has been processed,
• Learning the purpose of processing personal data and whether they are used in accordance with its purpose,
• Knowing the third parties to whom personal data is transferred at home or abroad,
• To request correction of personal data in case of incomplete or incorrect processing,
• Demanding the deletion or destruction of data in case the reasons requiring the processing of your personal data disappear,
• Demanding that your corrected or deleted information upon your request be notified to third parties to which personal data has been transferred, if transferred,
• Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems,
• Demanding the compensation of the damage in case of loss due to the illegal processing of personal data.
In order to exercise your above-mentioned rights, you must submit your written request to “Cumhuriyet Mh. Dervis Eroglu Cd. Bizimkent B2-O8/A No:7 N Inner Door No:9 Beylikdüzü/İST.” You can send it to [email protected], by clearly stating that the subject is related to KVKK, with wet signature, or by using secure electronic signature, mobile signature to our registered e-mail address ………kep.tr, or using the e-mail address previously notified to NİHAN ÖZİŞÇİ WOOFİE ORGANICS by the relevant person and registered in the system of the data controller. Applications should be made in Turkish.
In the applications, it is obligatory to include the name, surname and signature, if the application is in writing, the place of residence or workplace for the notification, the e-mail address, if any, the basis for the notification, the telephone number and the subject of the request.
In the application containing your explanations regarding the right you have as the personal data owner and you will make and request to use the above-mentioned rights; The subject you request must be clear and understandable, the subject you request is related to yourself or if you are acting on behalf of someone else, you must be specifically authorized in this regard and document your authority, the application must contain your identity and address information, and documents confirming your identity must be attached to the application. Do not share your data that you think is not with us, and do not forget that if you do, it will be a new data processing activity. For the purpose of controlling your identity, please contact us with the data you know/think that we have the information requested.
In this context, your applications will be finalized as soon as possible and within 30 days at the latest. If the application of the person concerned is to be answered in writing, up to ten pages will not be charged. A transaction fee of 1 TL may be charged for each page over ten pages. If the response to the application is given in a recording medium such as CD or flash memory, the fee that may be requested by NİHAN ÖZİŞÇİ WOOFİE ORGANICS cannot exceed the cost of the recording medium.
Regarding all kinds of information and content of the website and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the SELLER's agreement; all intellectual-industrial rights and property rights belong to the SELLER.